Bank of America Financial Center at 300 Havendale Boulevard, Auburndale, Florida.

If there was the option to have zero "0" stars that's what I would have given this bank. Twice already that my husband and I have had HORRIBLE CUSTOMER SERVICE and I've been here no more than 5 times. No problem with the tellers when doing a simple deposit but when we needed to talk one on one with someone poor service. For more we got there 35 mins before closing but had to wait till they finished with a client. By the time it was our turn they only had about 5-7 mins till close. When we told the lady what we needed she kept saying that they are closing now with each sentence that came out of her mouth. Even when making a short call to their legal dept. or who ever it was that she called to ask a question she flat out said I just need to ask a question since we are closing the customer( meaning the hubby and me) will need to call and make an appointment. I was livid but I don't like making a scene so once she finished I got up and left. And yes I did call the 800 # to report this and guess what after all that all she needed to do was to give me a form that Bank of America needed to and copies of the paper work that I had which she clearly read and had in her hand when asking her question over the phone. POOR SERVICE ;NEVER AGAIN GOING TO THIS BRANCH ; PPL HERE NEED TO LEARN WHAT CUSTOMER SERVICE REALLY IS; IF YOU DONT LIKE YOUR JOB GO FIND ANOTHER ;